Support

Kozta Support Center

Find public guidance for Kozta Manager and clear routes for getting additional help.

Getting started

Begin with account creation or sign-in, complete any required Owner verification, then set up your business and add products. Written step-by-step guides are available on the Tutorials page.

How long is the trial?

The approved Kozta Manager offer includes a 30-day free trial. Account verification and server-controlled membership rules determine access; a website button alone does not activate a trial.

What does membership cost?

The approved Kozta Manager membership is 10,000 FCFA per month after the trial. Paid access must be verified by the Kozta backend, not just a browser payment message.

Can I use Kozta Manager offline?

Core business workflows are designed to save locally when connectivity is unreliable. Online sign-in, verification, subscription checks and later synchronization still require connectivity.

Who can change prices?

Permissions depend on the assigned role. The Manager cannot change purchase or selling prices; cashier actions are limited. The Owner controls sensitive business configuration.

Do I need special barcode equipment?

No special hardware is required to begin. A supported device camera can be used for scanning where available; optional accessories should not be presented as mandatory.

Where can I download the app?

Mac, Windows, Android and iPhone releases will remain marked Coming Soon until a tested installer or official store release is verified.

How can I contact support?

Read the public tutorials and help topics first. The contact form is currently a non-submitting preview; secure message delivery will be enabled only when its endpoint and official mailbox are operational.

Public help only

Search is limited to public website and help content and must never expose private customer business data. Public help search will be enabled when the search service is ready.